System Status
Monitor the real-time health and availability of the Scrapest platform and its components.Current System Status
Overall Platform Health
The Scrapest platform continuously monitors its health status across multiple dimensions:- Service Availability: Core platform uptime and accessibility
- Data Sources: Status of external data source connections
- Processing Pipeline: Health of data processing and delivery systems
- Infrastructure: Server, database, and network health
Health Status Indicators
| Component | Status | Last Checked | Response Time |
|---|---|---|---|
| API Gateway | ✅ Operational | Just now | 45ms |
| Data Pipeline | ✅ Operational | 30 seconds ago | 120ms |
| WebSocket Service | ✅ Operational | Just now | 35ms |
| SSE Service | ✅ Operational | 15 seconds ago | 55ms |
| Database | ✅ Operational | 1 minute ago | 8ms |
| Redis Cache | ✅ Operational | 30 seconds ago | 3ms |
| Twitter/X API | ⚠️ Degraded | 2 minutes ago | 850ms |
Understanding Health States
✅ Operational
- All systems functioning normally
- Response times within acceptable ranges
- No active incidents or degradation
⚠️ Degraded Performance
- Systems operational but experiencing slow response times
- Some features may be limited
- Performance issues detected but service remains available
🔴 Service Disruption
- Systems experiencing outages or significant issues
- Some or all services unavailable
- Active incident response in progress
🔄 Maintenance
- Scheduled maintenance in progress
- Temporary service limitations
- Expected return to normal operation
Historical Availability
Uptime Statistics (Last 30 Days)
- Overall Uptime: 99.7%
- API Availability: 99.9%
- WebSocket Availability: 99.8%
- SSE Availability: 99.9%
- Database Availability: 99.95%
Recent Incidents
January 10, 2024 - Twitter/X API Degradation
- Duration: 2 hours 15 minutes
- Impact: Increased latency for Twitter/X data
- Resolution: Twitter/X platform issue resolved
- Mitigation: Implemented fallback data sources
January 5, 2024 - Scheduled Maintenance
- Duration: 45 minutes
- Impact: Temporary service unavailability
- Resolution: Database upgrade completed successfully
- Impact: No data loss, improved performance
Monitoring Metrics
Response Time Monitoring
- API Gateway: Target < 100ms, Current: 45ms
- WebSocket Service: Target < 50ms, Current: 35ms
- SSE Service: Target < 100ms, Current: 55ms
- Database Queries: Target < 10ms, Current: 8ms
Error Rate Monitoring
- API Error Rate: 0.1% (Target: < 0.5%)
- WebSocket Disconnections: 0.05% (Target: < 0.1%)
- SSE Connection Failures: 0.02% (Target: < 0.1%)
- Database Errors: 0.01% (Target: < 0.05%)
Throughput Monitoring
- API Requests: 1,250 req/sec (Capacity: 5,000 req/sec)
- WebSocket Connections: 850 active (Limit: 10,000)
- SSE Connections: 1,100 active (Limit: 10,000)
- Data Processing: 2,500 events/sec (Capacity: 10,000/sec)
Service Dependencies
External Dependencies
- Twitter/X API: Primary data source for social media data
- Cloud Provider: Infrastructure and hosting services
- CDN Services: Content delivery and caching
- DNS Services: Domain resolution services
Internal Services
- Authentication Service: API key and token validation
- Rate Limiting Service: Request throttling and quota management
- Data Processing Pipeline: Real-time data processing and enrichment
- Storage Services: Database and cache management
Incident Response
Automatic Monitoring
- Health Checks: Automated health verification every 30 seconds
- Alert Thresholds: Configurable alert triggers for various metrics
- Escalation Procedures: Multi-level alert escalation for critical issues
Response Procedures
- Detection: Automated monitoring detects issues
- Assessment: Engineering team assesses impact and scope
- Response: Immediate mitigation actions implemented
- Resolution: Root cause identified and resolved
- Post-Mortem: Analysis and improvement planning
Communication Channels
Status Page
- Real-time Updates: Current system status and incidents
- Historical Data: Past incidents and resolution details
- Maintenance Schedule: Upcoming maintenance windows
Notifications
- Email Alerts: Critical incident notifications
- Webhook Notifications: Automated incident alerts
- Status API: Programmatic access to system status
Getting Help
Support Channels
- Documentation: Comprehensive technical documentation
- API Reference: Detailed API endpoint documentation
- Community Forum: Community support and discussions
- Direct Support: Enterprise customer support
Troubleshooting Steps
- Check Current Status: Verify system status on this page
- Review Service Health: Check specific component status
- Test Your Connection: Verify your network connectivity
- Check API Key: Validate your API key and permissions
- Contact Support: Reach out if issues persist